Homeland HomeHealth Named 2023 Home Health Care CAHPS Honors Recipient by HEALTHCAREfirst


National honor distinguishes Homeland for quality care for patients and caregivers

Harrisburg, PA (Oct. 2023) – Homeland HomeHealth, a nonprofit program serving Central Pennsylvania that provides physician-ordered medical treatment in the comfort of a patient’s own home after illness or injury, has been named a 2023 Home Health Care CAHPS Honors Award recipient by HEALTHCAREfirst, a national provider of services for hospice and home health agencies.

The Home Health Care CAHPS Honors Award recognizes agencies that continuously provide a positive patient experience and high-quality of care as measured by the patient and caregiver point of view. The award acknowledges the highest performing agencies by analyzing their results of the Home Health Care Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey, a nationally recognized tool that home health agencies use to assess and improve patient care and patient and caregiver satisfaction.

“Homeland HomeHealth recognizes that every patient’s needs are different, which is why we customize the care and treatment we provide to promote healing, independence and the best possible quality of life,” said Lora Bierce, RN, WCC, director of Homeland HomeHealth. “We’re proud to receive the CAHPS honor as a testament to the dedication of our entire team to provide an exceptional patient and caregiver experience.”

Ronda Howard, vice president of revenue cycle and CAHPS at HEALTHCAREfirst, said, “We began our award program more than ten years ago as a way to shine a positive light on those agencies that are truly leading the way in providing and demonstrating quality patient care. We are thrilled to congratulate top performers on their success and are so proud and honored that they have chosen to partner with us in helping drive success for their agency.”

Homeland HomeHealth provides physician-ordered medical treatment in the comfort of a patient’s own home after illness or injury. Home medical care is more convenient, and can be just as effective, as care received in a hospital or skilled nursing facility. The Homeland HomeHealth team includes nurses; physical, occupational and speech therapists; a nutritional counselor; social workers; and Certified Nursing Assistants (CNAs).

Homeland HomeHealth is part of Homeland at Home, a community outreach program of Homeland Center, which provides a full continuum of home-based services to care for patients and to support families as their needs change. In addition to home health care, Homeland at Home services include Homeland Hospice (compassionate end-of-life care), Homeland HomeCare (in-home non-medical daily living assistance) and Homeland Palliative Care (comfort and relief from the symptoms and stress of serious illness).